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Mar 28 2018

bohlender closed T3577: symbols with functions general spread too wide as Invalid.
Mar 28 2018, 4:08 PM · UX Seminar WS17
bohlender closed T3574: unusual naming of carbon copy (cc) and blind carbon copy (bcc) [German version] as Resolved.
Mar 28 2018, 4:05 PM · UX Seminar WS17
bohlender closed T3601: ''Flag''-Function Confusing as Resolved.
Mar 28 2018, 4:05 PM · UX Seminar WS17

Mar 22 2018

bohlender closed T3520: unread emails hard to distinguish from read emails as Resolved.
Mar 22 2018, 9:52 AM · UX Seminar WS17
bohlender moved T3475: Blue switches do not work as switches but as buttons from Valid to Done on the UX Seminar WS17 board.
Mar 22 2018, 9:52 AM · UX Seminar WS17

Mar 2 2018

bohlender closed T2753: Kontakte exportieren nur in privates Adressbuch möglich as Wontfix.
Mar 2 2018, 2:34 PM · UX Seminar WS17
bohlender moved T3628: Difficulties selecting E-Mails from Valid to Done on the UX Seminar WS17 board.

This should be fixed by the rework of the color palette

Mar 2 2018, 2:05 PM · UX Seminar WS17
bohlender closed T3469: weak feedback that e-mail attachment was loaded succesfully as Invalid.

Duplicate of T3463

Mar 2 2018, 1:48 PM · UX Seminar WS17
bohlender moved T3487: save addressbook entries automatically or warning if actions will lead to discarding entries from Backlog to Ready for Alec on the UX Seminar WS17 board.
Mar 2 2018, 1:29 PM · UX Seminar WS17
bohlender moved T3592: Unclear position of drop-down-arrows (menu) from Backlog to Ready for Alec on the UX Seminar WS17 board.

The visual representation does not work well because it fails when it comes to the Gestalt quality of "closeness",
In less fancy words: There needs to either be less space between icon and associated arrow or more space between the arrow and the next icon.
another possibility could be the usage of frames or something else that suggests what belongs together.

Mar 2 2018, 1:26 PM · UX Seminar WS17
bohlender moved T3616: Delivery status notification and return receipt for all recipients? from Backlog to Done on the UX Seminar WS17 board.

I think it is important that when you receive the recipient feedback, you can see who received the mail and who didn't – which should be the case with the current function, right? But maybe some people thought you couldn't see that or just were not sure. So if you once get the "real" recipient feedback, showing who really received the mail, the problem might be solved. So more a problem of the use test situation/simulation, than of the real use.

Mar 2 2018, 1:20 PM · UX Seminar WS17
bohlender moved T3490: To many options while creating a contact (Usetest ratification) from Backlog to Done on the UX Seminar WS17 board.

T2813 has already been accepted indeed. moving this to done.

Mar 2 2018, 1:19 PM · UX Seminar WS17
bohlender moved T3658: [Use Test] Responses ("Schnellantwort") hard to find from Backlog to Done on the UX Seminar WS17 board.
Mar 2 2018, 1:15 PM · UX Seminar WS17
bohlender moved T3571: useless percentage display from Backlog to Ready for Alec on the UX Seminar WS17 board.

We could add a "diskspace in use" to the tooltip.
@machniak ?

Mar 2 2018, 1:13 PM · UX Seminar WS17
bohlender moved T3481: no consitency between diffenernt upload/import options from Backlog to Valid on the UX Seminar WS17 board.
Mar 2 2018, 1:10 PM · UX Seminar WS17
bohlender moved T3475: Blue switches do not work as switches but as buttons from Backlog to Valid on the UX Seminar WS17 board.
Mar 2 2018, 1:08 PM · UX Seminar WS17
bohlender closed T3625: Creating Groups as Invalid.
Mar 2 2018, 1:05 PM · UX Seminar WS17
bohlender moved T3565: inconsistency in terms of languages [German version] from Backlog to Valid on the UX Seminar WS17 board.
Mar 2 2018, 1:01 PM · UX Seminar WS17
bohlender moved T3535: Clicking on greyed-out button "Mark" suggests that button is actually not disabled by opening a drop-down menu from Valid to Ready for Alec on the UX Seminar WS17 board.
Mar 2 2018, 1:00 PM · UX Seminar WS17
bohlender moved T3466: Unclear and missleading function "Tasks" in the folder menu from Backlog to Ready for Alec on the UX Seminar WS17 board.

The issue here is that tasklists/calendars/addessbooks are also folders from a programmers perspective that you can subscribe to/create/delete/...
I understand this is confusing for users because it does not match with their mental model.
Giving that folder management was one of the biggest issues for users, a redesign of the folder management might be the way to go.
@machniak ?

Mar 2 2018, 12:59 PM · UX Seminar WS17
bohlender moved T3424: Low contrast of background in selected mail from Backlog to Done on the UX Seminar WS17 board.

A rework of the color palette is planed.

Mar 2 2018, 12:52 PM · UX Seminar WS17
bohlender moved T3583: missing consistency for drag and drop from Backlog to Ready for Alec on the UX Seminar WS17 board.

@machniak What do you think?

Mar 2 2018, 12:50 PM · UX Seminar WS17
bohlender moved T2852: Unklar, wie neue Signatur angelegt werden kann from Usetest to Done on the UX Seminar WS17 board.

Moving this to done.

Mar 2 2018, 12:46 PM · UX Seminar WS17
bohlender assigned T3670: [Use Test] Inconsistency in drop-down menu after right-click to machniak.
Mar 2 2018, 12:43 PM · UX Seminar WS17
bohlender moved T3670: [Use Test] Inconsistency in drop-down menu after right-click from Backlog to Ready for Alec on the UX Seminar WS17 board.
Mar 2 2018, 12:43 PM · UX Seminar WS17
bohlender closed T3622: Signatur as Invalid.
Mar 2 2018, 12:42 PM · UX Seminar WS17

Feb 22 2018

bohlender closed T3433: too many solutions for the task "archive"; lacking consistency as Invalid.
Feb 22 2018, 10:08 AM · UX Seminar WS17
bohlender closed T3619: Button for "reply" as Invalid.

bad idea

Feb 22 2018, 10:06 AM · UX Seminar WS17
bohlender moved T3472: No automatic spellchecking from Backlog to Ready for Alec on the UX Seminar WS17 board.
Feb 22 2018, 10:05 AM · UX Seminar WS17

Feb 14 2018

bohlender assigned T3508: Sending an email out of address book → more salient button to machniak.
Feb 14 2018, 1:09 PM · UX Seminar WS17
bohlender moved T3508: Sending an email out of address book → more salient button from Valid to Ready for Alec on the UX Seminar WS17 board.
Feb 14 2018, 1:09 PM · UX Seminar WS17
bohlender moved T2762: Log out button lower left corner - difficult to find from Valid to Done on the UX Seminar WS17 board.
Feb 14 2018, 1:07 PM · UX Seminar WS17
bohlender added a comment to T3649: [Use Test] Confusing that window must be closed manually after having imported contacts.

I might have a solution:

Feb 14 2018, 1:07 PM · UX Seminar WS17
bohlender added a comment to T3652: [Use Test] Searching for contacts does not work by clicking on the magnifier symbol.

https://uxplanet.org/design-a-perfect-search-box-b6baaf9599c

Feb 14 2018, 12:41 PM · UX Seminar WS17
bohlender added a comment to T3649: [Use Test] Confusing that window must be closed manually after having imported contacts.

We should not close automatically, because user should be able to read which contacts have been imported. We could however, replace the dialog buttons with one "Close" button, I guess.

Feb 14 2018, 12:33 PM · UX Seminar WS17
bohlender moved T3514: missing consistency for right click options from Ready for Alec to Done on the UX Seminar WS17 board.
Feb 14 2018, 12:31 PM · UX Seminar WS17

Feb 9 2018

bohlender assigned T3514: missing consistency for right click options to machniak.
Feb 9 2018, 9:09 AM · UX Seminar WS17
bohlender added a comment to T3583: missing consistency for drag and drop.

So they actually tried to drag&drop the folder to the trash folder?
OS X users i assume?

Feb 9 2018, 9:09 AM · UX Seminar WS17
bohlender moved T3514: missing consistency for right click options from Backlog to Ready for Alec on the UX Seminar WS17 board.
Feb 9 2018, 9:06 AM · UX Seminar WS17

Feb 8 2018

bohlender updated subscribers of T3475: Blue switches do not work as switches but as buttons.
In T3475#53146, @Laura wrote:

I think @bohlender said once that they wanted to replace the current sliders with simple checkboxes anyway, so then this whole ticket would be irrelevant anyway... (respectively it would be solved to our satisfaction ;) )

Feb 8 2018, 12:55 PM · UX Seminar WS17
bohlender assigned T3649: [Use Test] Confusing that window must be closed manually after having imported contacts to machniak.
Feb 8 2018, 12:49 PM · UX Seminar WS17
bohlender moved T3649: [Use Test] Confusing that window must be closed manually after having imported contacts from Backlog to Ready for Alec on the UX Seminar WS17 board.
Feb 8 2018, 12:49 PM · UX Seminar WS17

Feb 6 2018

bohlender assigned T3478: Too many steps to insert a picture in the email text to machniak.
Feb 6 2018, 3:34 PM · UX Seminar WS17
bohlender moved T3478: Too many steps to insert a picture in the email text from Backlog to Ready for Alec on the UX Seminar WS17 board.
Feb 6 2018, 3:34 PM · UX Seminar WS17
bohlender added a comment to T3658: [Use Test] Responses ("Schnellantwort") hard to find.

Would this still be valid if "quick response" gets renamed to "template" as we discussed?

Feb 6 2018, 2:21 PM · UX Seminar WS17
bohlender assigned T3652: [Use Test] Searching for contacts does not work by clicking on the magnifier symbol to machniak.
Feb 6 2018, 2:18 PM · UX Seminar WS17
bohlender moved T3652: [Use Test] Searching for contacts does not work by clicking on the magnifier symbol from Backlog to Ready for Alec on the UX Seminar WS17 board.

the search can also be started by clicking on the "down" arrow and then on "search". Not optimal

Feb 6 2018, 2:18 PM · UX Seminar WS17
bohlender added a comment to T3616: Delivery status notification and return receipt for all recipients?.

Let's see if others had this issue as well.

Feb 6 2018, 2:12 PM · UX Seminar WS17
bohlender moved T3607: Confusing folder menu - "unsubscribing" taken as deleting a folder from Backlog to Valid on the UX Seminar WS17 board.
Feb 6 2018, 12:50 PM · UX Seminar WS17
bohlender added a comment to T3607: Confusing folder menu - "unsubscribing" taken as deleting a folder.

Problem is valid.
We need to refine the solution.
How would

Feb 6 2018, 12:50 PM · UX Seminar WS17
bohlender assigned T3610: Sort-E-Mails function hard to find to machniak.
Feb 6 2018, 12:48 PM · UX Seminar WS17
bohlender moved T3610: Sort-E-Mails function hard to find from Backlog to Ready for Alec on the UX Seminar WS17 board.

@machniak What do you think?

Feb 6 2018, 12:47 PM · UX Seminar WS17
bohlender added a comment to T3616: Delivery status notification and return receipt for all recipients?.

What is the use case here? In what situation do I want to be sure that some recipients received my mail, but I don't care that much that others did?

Feb 6 2018, 12:47 PM · UX Seminar WS17
bohlender assigned T2723: middle column in 'composing' menu on the wrong side to machniak.
Feb 6 2018, 12:44 PM · UX Seminar WS17
bohlender moved T2723: middle column in 'composing' menu on the wrong side from Backlog to Ready for Alec on the UX Seminar WS17 board.
Feb 6 2018, 12:44 PM · UX Seminar WS17
bohlender added a comment to T3619: Button for "reply" .

We decided to use monochrome Icons for a reason.
If we add colors to every button that users have trouble finding, we would end up with rainbow.
Why should we color THIS button ?

Feb 6 2018, 12:43 PM · UX Seminar WS17
bohlender moved T3628: Difficulties selecting E-Mails from Backlog to Valid on the UX Seminar WS17 board.
Feb 6 2018, 12:41 PM · UX Seminar WS17
bohlender assigned T3643: [Use Test] Unclear how to add recipient from address book to machniak.
Feb 6 2018, 12:39 PM · UX Seminar WS17
bohlender moved T3643: [Use Test] Unclear how to add recipient from address book from Backlog to Ready for Alec on the UX Seminar WS17 board.
Feb 6 2018, 12:39 PM · UX Seminar WS17

Feb 5 2018

bohlender added a comment to T3610: Sort-E-Mails function hard to find.

Would this still work on a tiny phone screen?

Feb 5 2018, 1:35 PM · UX Seminar WS17
bohlender assigned T3457: Hard to find folder functions: example "delete folder" (Usetest experiences) to machniak.
Feb 5 2018, 1:23 PM · UX Seminar WS17
bohlender moved T3457: Hard to find folder functions: example "delete folder" (Usetest experiences) from Valid to Ready for Alec on the UX Seminar WS17 board.
Feb 5 2018, 1:22 PM · UX Seminar WS17
bohlender added a comment to T2762: Log out button lower left corner - difficult to find .
In T2762#53128, @Laura wrote:

So my suggestion would be - if the majority of subjects had no problem to find the logout button (which is not yet totally clear...), then nevertheless the logout button should always be red, not only when you click on it!

Feb 5 2018, 1:21 PM · UX Seminar WS17

Feb 2 2018

bohlender added a comment to T3433: too many solutions for the task "archive"; lacking consistency.

feel free to close this , once the other thing is in a new ticket

Feb 2 2018, 3:15 PM · UX Seminar WS17
bohlender assigned T3595: Inconsistency in drop-down-menu design (Inbox) to machniak.
Feb 2 2018, 2:40 PM · UX Seminar WS17
bohlender moved T3595: Inconsistency in drop-down-menu design (Inbox) from Backlog to Ready for Alec on the UX Seminar WS17 board.
Feb 2 2018, 2:39 PM · UX Seminar WS17
bohlender assigned T3538: Function "Spell Check" is more likely expected among the formatting options above the text field and therefore hard to find to machniak.
Feb 2 2018, 2:31 PM · UX Seminar WS17
bohlender moved T3538: Function "Spell Check" is more likely expected among the formatting options above the text field and therefore hard to find from Valid to Ready for Alec on the UX Seminar WS17 board.
Feb 2 2018, 2:30 PM · UX Seminar WS17

Feb 1 2018

bohlender moved T3457: Hard to find folder functions: example "delete folder" (Usetest experiences) from Backlog to Valid on the UX Seminar WS17 board.
Feb 1 2018, 12:40 PM · UX Seminar WS17
bohlender added a comment to T3613: Spelling Task.

Ich verstehe nicht, was du sagen willst.

Feb 1 2018, 12:38 PM · UX Seminar WS17
bohlender moved T3631: Bug: selecting year in address book from Valid to Done on the UX Seminar WS17 board.
Feb 1 2018, 12:33 PM · UX Seminar WS17
bohlender moved T3631: Bug: selecting year in address book from Backlog to Valid on the UX Seminar WS17 board.
Feb 1 2018, 12:25 PM · UX Seminar WS17

Jan 30 2018

bohlender moved T2762: Log out button lower left corner - difficult to find from Backlog to Valid on the UX Seminar WS17 board.
Jan 30 2018, 11:58 AM · UX Seminar WS17
bohlender moved T3532: Function of adding a contact to a group is labelled inconsistently from Backlog to Valid on the UX Seminar WS17 board.
Jan 30 2018, 11:40 AM · UX Seminar WS17
bohlender moved T3535: Clicking on greyed-out button "Mark" suggests that button is actually not disabled by opening a drop-down menu from Backlog to Valid on the UX Seminar WS17 board.
Jan 30 2018, 11:39 AM · UX Seminar WS17
bohlender moved T3538: Function "Spell Check" is more likely expected among the formatting options above the text field and therefore hard to find from Backlog to Valid on the UX Seminar WS17 board.
Jan 30 2018, 11:39 AM · UX Seminar WS17

Jan 29 2018

bohlender moved T3451: Bug: Adding a contact to address book does not work when email is displayed in SINGLE view from Valid to Done_Heuristics on the UX Seminar WS17 board.
Jan 29 2018, 5:05 PM · UX Seminar WS17
bohlender moved T3451: Bug: Adding a contact to address book does not work when email is displayed in SINGLE view from Backlog to Valid on the UX Seminar WS17 board.
Jan 29 2018, 5:04 PM · UX Seminar WS17
bohlender added a comment to T3451: Bug: Adding a contact to address book does not work when email is displayed in SINGLE view.

good catch

Jan 29 2018, 5:03 PM · UX Seminar WS17
bohlender added a comment to T3445: Reply functions: writing answer above vs. underneath the mail.

top/bottom posting is configurable. It might make sense to change the default.
I don't know if I can convince our developers to change it though.

Jan 29 2018, 5:02 PM · UX Seminar WS17
bohlender added a comment to T3433: too many solutions for the task "archive"; lacking consistency.

ja, ich weiß. trotzdem ist es für den Nutzer nicht klar, wann was archiviert wird.

Jan 29 2018, 4:56 PM · UX Seminar WS17
bohlender added a comment to T3433: too many solutions for the task "archive"; lacking consistency.

General problem: if user uses first option here, they tend to use the same option for every other action/function, but sometimes this option is not available (-> consistency).

Jan 29 2018, 4:55 PM · UX Seminar WS17
bohlender moved T3502: spellchecker indicates using right click from Backlog to Valid on the UX Seminar WS17 board.
Jan 29 2018, 4:50 PM · UX Seminar WS17
bohlender added a comment to T3508: Sending an email out of address book → more salient button.

Vielleicht ein Emailzeichen, also so ein Briefchen, neben die blau markierte e-mail-adresse?

Die Option auch direkt über Klick auf die blau markierte Adresse eine E-Mail zu schreiben, kann ja trotzdem noch bestehen bleiben.

Jan 29 2018, 4:49 PM · UX Seminar WS17
bohlender moved T3508: Sending an email out of address book → more salient button from Backlog to Valid on the UX Seminar WS17 board.
Jan 29 2018, 4:48 PM · UX Seminar WS17
bohlender added a comment to T3514: missing consistency for right click options.

you need to list all the places where we need a context menu. and what should be in it.

Jan 29 2018, 4:47 PM · UX Seminar WS17
bohlender added a comment to T3517: no clear distinction of menu "actions" and menu "more".

What options are in the wrong place in your opinion?

Jan 29 2018, 4:44 PM · UX Seminar WS17
bohlender added a comment to T3520: unread emails hard to distinguish from read emails.

We have two indicators for unread: bold text and star icon. In the latest version (beta.kolabnow.com/apps) the star colored yellow.
It should be sufficient.
Was this an actual problem in the usetest?

Jan 29 2018, 4:42 PM · UX Seminar WS17

Jan 28 2018

bohlender moved T2999: problems creating further subitems within the settings [error prevention] from Valid to Ready for Upstream on the UX Seminar WS17 board.
Jan 28 2018, 4:19 PM · UX Seminar WS17
bohlender moved T2972: feature exit often unclear from Valid to Ready for Upstream on the UX Seminar WS17 board.
Jan 28 2018, 4:19 PM · UX Seminar WS17
bohlender moved T2879: Confusing Field in the Function ''Create New Folder'' from Valid to Ready for Upstream on the UX Seminar WS17 board.
Jan 28 2018, 4:19 PM · UX Seminar WS17
bohlender moved T2690: Acknowledgements/feedback in right bottom corner from Valid to Ready for Upstream on the UX Seminar WS17 board.
Jan 28 2018, 4:19 PM · UX Seminar WS17
bohlender moved T2933: Irritating term of the subitems in the menu "Listoptions" from Valid to Ready for Upstream on the UX Seminar WS17 board.
Jan 28 2018, 4:19 PM · UX Seminar WS17
bohlender moved T2798: Confusing design for folder management from Valid to Ready for Upstream on the UX Seminar WS17 board.
Jan 28 2018, 4:19 PM · UX Seminar WS17
bohlender moved T2948: Opening attachment of email automatically happens in new tab from Valid to Ready for Upstream on the UX Seminar WS17 board.
Jan 28 2018, 4:19 PM · UX Seminar WS17

Dec 21 2017

bohlender moved T3295: not clear if response was saved from Backlog to Done_Heuristics on the UX Seminar WS17 board.
Dec 21 2017, 9:11 AM · UX Seminar WS17

Dec 19 2017

bohlender moved T3299: [mobile] Opened email: text stands out at right edge (iOS only) from Backlog to Done_Heuristics on the UX Seminar WS17 board.
Dec 19 2017, 11:12 AM · UX Seminar WS17

Dec 15 2017

bohlender added a comment to T2999: problems creating further subitems within the settings [error prevention].

Die Übersetzung von den Funktionen ist nicht korrekt. Schnellantworten heist z.B. "responses" in der englischen Version.
Bitte die anderen auch noch überprüfen.

Dec 15 2017, 9:44 AM · UX Seminar WS17
bohlender added a comment to T3295: not clear if response was saved .

Sehen das die anderen genau so?
Reicht die "Successfully saved" Nachricht nicht?

Dec 15 2017, 9:42 AM · UX Seminar WS17

Dec 14 2017

bohlender renamed T2783: [translation] The labeling of the menu "Listenoptionen" in the german version is confusing (German translation) from The labeling of the menu "Listenoptionen" in the german version is confusing (German translation) to [translation] The labeling of the menu "Listenoptionen" in the german version is confusing (German translation).
Dec 14 2017, 9:22 PM · UX Seminar WS17