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[Use Test] Inconsistency in drop-down menu after right-click
Closed, ResolvedPublic

Description

How to reproduce:
E.g. open inbox, right-click on an email

Actual results:

  1. After right-click, drop down menu opens (including the options "Reply", "Reply all", "Mark" etc.)
  2. When moving the curser over the options which can be specified further (e.g. "Mark" or "More"), another drop down menu automatically opens.

Expected results:
The problem is in step 3, which follows the two steps already described:
3. When one wants to get even one level deeper (e.g. "More" > "Copy to" > "Archive"), one must click on the corresponding field so that the next (third) drop down menu opens!

Bildschirmfoto 2018-02-06 um 20.23.26.png (900×1 px, 413 KB)

This is confusing because on the other level, the drop down menu for the next level opened automatically, so the user expects this to happen here again, and doesn't even think that there might be further options in another drop down menu! The latter is made worse by the fact that - unlike in the first drop down menu - there are no arrows shown next to those options which offer further "sub-options"! So, as I said, the user can't even know that there might be further options and might thus not try to make the necessary click.

Additionally: (This is just a tiny thing concerning the aesthetics and consistency of the UI, but since we've already started criticizing it...)
The third drop down menu opens not one simply in a new box directly next to other, but has a little triangle at the side.

Bildschirmfoto 2018-02-06 um 20.23.26 2.png (355×518 px, 53 KB)

**Solution:

  1. Place little arrows next to those options which offer further sub-options (just as has already been done so well on level 1 of the drop-down-menu)

Bildschirmfoto 2018-02-06 um 20.23.26 3.png (900×1 px, 426 KB)

  1. Make the third level of the drop-down-menu also open automatically when moving the curser over the corresponding options!
  2. Make the third drop down menu also open simply in a new box, without the triangle that is currently there.**

Details

Ticket Type
Task