Page MenuHomekolab.org

[Use Test] Confusing that window must be closed manually after having imported contacts
Open, LowPublic

Description

How to reproduce:
Import new contacts into email program by clicking on the „Import“ button in the „Contacts“ area.

Actual results:
After adding a file in the window that opens for the import, there is a feedback saying „successfully imported x contacts“, but the window doesn’t close automatically. This is confusing for the user who is wondering if anything else needs to be done or if he can/should simply close the window by clicking on „x“.

Expected results:
After the successful import of the new contacts and the feedback (which is very important!) the separate window for importing contacts should close automatically

Details

Ticket Type
Task

Event Timeline

Laura created this task.Feb 6 2018, 2:38 PM
bohlender assigned this task to machniak.

We should not close automatically, because user should be able to read which contacts have been imported. We could however, replace the dialog buttons with one "Close" button, I guess.

We should not close automatically, because user should be able to read which contacts have been imported. We could however, replace the dialog buttons with one "Close" button, I guess.

Couldn't we do this in a popup notification?

You mean the one in right-bottom corner? It's not well suited for long text. Of course, we could think if list of imported contacts is really important for the user. Maybe a number would be enough. Then it could be a popup.

I might have a solution:

  1. We start with the file picker

  1. We have "pick the contacts you want to import" window with all contacts preselected.

  1. We give a passive right-bottom corner notification

That way we would give feedback about what gets imported and give the user more control over what he actually wants to import

@machniak
I find it indeed very good that the user can read which contacts he has just imported! It was just that the window stayed there and this seemed confusing for the users because they thought "maybe something is still going on in the background", or, "what do I have to do now, is it finished now?".

I find bohlender's idea quite good, yet my point here was that - if you say, you don't want the window to be closed automatically - some option to continue (which in this case means close the window) should be offered when the import is finished. But I think bohlender's suggestion doesn't exclude also implementing your suggestion to simply add another button saying "Close" or "Close window"!

bohlender lowered the priority of this task from 40 to Low.