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Difficulties selecting E-Mails
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Description

Problems

Only one of my test subjects managed to select different E-Mails simultaneously in order to delete them at once. The function ''select'' is not clear enough!

Possible Solution

The field on the left of the E-Mail title should allow to select the E-Mail instead of marking them as ''read'' or ''unread''. The selection function is used more often and should therefore be prioritised.

Bildschirmfoto 2018-02-01 um 12.53.19.png (1,050×535 px, 187 KB)

Details

Ticket Type
Task

Event Timeline

I agree, for my users it was also not clear that they had to first click on the select function in order to see what they select.

Had the same problem, there should be a more intuitive solution.

Witch e-mails are selected is also shown by the slight blue colour. So maybe this problem and the problem of T3424 could be solved in a similar way?

Maybe it would be enough to just enhance the tone of blue color as a sign of selection (stolen form Apple Mail).

Bildschirmfoto 2018-02-01 um 16.01.18.png (300×183 px, 39 KB)

Originally there was a checkbox to select the e-mails but I think we agreed on reducing the options to just marking the e-mail (with a slide colour). Maybe if the colour was more obvious, the problem would be solved.

bohlender subscribed.

This should be fixed by the rework of the color palette

bohlender claimed this task.