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To many options while creating a contact (Usetest ratification)
Closed, ResolvedPublic

Description

How to reproduce:
click on "contacts" in the left column --> contact-menu opens

Problem:
there are so many different options in different submenus, that it is hard to find options like "organisation", "birthday", "website"
You have to click on every "add field" to see which field you can add.
It's not inuitive which fields will be found at this submenu and why and which fileds will be found in the next one or in the "personal" part

2018-01-27 15_41_09-Program Manager.png (907×1 px, 30 KB)

Possible Solution:
Not having three more different "windows" to open to see the "personal" informations and the "notes" because it isn't clear witch informations you additionally find in these categories
--> less submenus
--> show more options directly or make clear in the title of the submenu, what it will be about

Details

Ticket Type
Task

Event Timeline

Testmiriam renamed this task from To many options creating a contact to To many options while creating a contact.Jan 27 2018, 3:46 PM
Testmiriam created this task.

@Viktoria oh you're right. I didn't remember we already had that ticket. So now we've the reconfirmation from the usetes, that participants actually had problems managing the "create contact" area as well

ja T2813 oder?
Wie gesagt, dann hats der Usetest nochmal bestätigt
Ich schreib es in den Titel, damit das klar wird

Testmiriam renamed this task from To many options while creating a contact to To many options while creating a contact (Usetest ratification).Feb 1 2018, 3:32 PM

@bohlender

Shall we declare this ticket invalid since it is essentially the same as in T2813? Has T2813 already been "accepted" and will be considered/improved?

T2813 has already been accepted indeed. moving this to done.

bohlender claimed this task.