Same problem applied to my participants. Good idea @Testmiriam !
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Jan 29 2018
This ticket applied to almost all of my participants - instead of clicking the logout button they wanted to close the whole window to log out because they did not find the button. Therefore, I think this ticket should be considered by the software developers. What about the other participants?
good catch
top/bottom posting is configurable. It might make sense to change the default.
I don't know if I can convince our developers to change it though.
In T3433#50722, @Nerodena78 wrote:ja, ich weiß. trotzdem ist es für den Nutzer nicht klar, wann was archiviert wird.
General problem: if user uses first option here, they tend to use the same option for every other action/function, but sometimes this option is not available (-> consistency).
In T3508#51073, @Testmiriam wrote:Vielleicht ein Emailzeichen, also so ein Briefchen, neben die blau markierte e-mail-adresse?
Die Option auch direkt über Klick auf die blau markierte Adresse eine E-Mail zu schreiben, kann ja trotzdem noch bestehen bleiben.
you need to list all the places where we need a context menu. and what should be in it.
What options are in the wrong place in your opinion?
We have two indicators for unread: bold text and star icon. In the latest version (beta.kolabnow.com/apps) the star colored yellow.
It should be sufficient.
Was this an actual problem in the usetest?
Jan 28 2018
I think I already wrote this in a ticket before we did the usetest. So the test showed that it really might be a problem
Ich finde auch, dass die option nicht besonders offensichtlich ist
ich kenns von anderen e-mail programmen allerdings auch nur so, dass die ungelesen e-mails eben schwarz und fett sind und die anderen grau
Ist das bei euch anders?
Same problem with two of my participants!
I think there are two problems: one is to find the function; the other one is the consistency with right mouse click options.. therefore I opened a new ticket for the second problem (T3514)
Jan 27 2018
Yes!
Bei mir auch
Von meinen Versuchspersonen hatte keine Schwierigkeiten an diesem Punkt
ja, ich weiß. trotzdem ist es für den Nutzer nicht klar, wann was archiviert wird.
Kann ich auch bestätigen!
Kann ich bestätigen; hat für Verwirrung gesorgt.
In T3469#50572, @Testmiriam wrote:also see ticket T3463
Ja da waren noch mehr aber die waren ja für bevor man eine Mail abschickt und das war eine andere Form von Archivieren laut @bohlender
also see ticket T3463
All of my test persons had Problems to find the function.
You're right. I tried to include it in the ticket
Two of my test persons were confused as well. They did not realise that they were writing the correct text all the time but it just appeared underneath the mail they were answering.
Realised the same problem but I think it is more of a general theme: the folder administration is not intuitive. "Right click" should provide most of the options that are available via "actions"-> "administration":
"not clear what are the selected mails because of low contrast (the blue background of the selected mail)."
Jan 26 2018
Jan 25 2018
Jan 24 2018
In T2729#49743, @timeberhardt wrote:That's my dirty hack (utf-8 hardcoded):
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