I actually find it sufficiently distinguishable.
For me the problem would - if we want to term this a problem - rather be an insufficient separation between the emails, this is, there should be maybe be a clearer line between the separate emails... What do the others think?

I like the idea too @Testmiriam!

Actually I think that in this case "moving to the right and turning blue" is enough feedback... If a user is insecure he/she can still try it out again by clicking on the button again and will realize that the action is undone...

Maybe really more intuitive to add the signature function among the formatting options, yet the email program also offers the possibility to compose emails only in "plain text" (without HTML options; see screenshot) and in this case the "add signature" function should still be available... I guess this is the reason why the "add signature" button is currently placed at the location where it is...

My participants had the same problem. They also didn't connect the spell check options to the "wand" icon because they are not grouped accordingly.

True, should definitely be harmonized in the program!
Our task would then probably be to collect as many cases as possible where this is currently still the case (as we have already started to do with the screenshots above).

I actually find it easier, to simply use the words "An" and "Von" ("To" and "From") but maybe we could combine both by naming the options: "Recipient - To" and "Recipient - From" ?

;)

Damn it!

I guess it is the percentage of occupied disk space. But it does not necessarily need to be this apparent.

@Nikolai @Elias96 I think the percentage represents the percentage of storage space used (depending on how many emails are in the inbox, sent file etc.). I would also say that it is not too important that this information is displayed at this place, on the other hand it does probably not represent a huge problem, either...
But to make clearer what the percentage stands for, it might be useful to add a symbol like a hard disk or something similar...

My subjects had the same problem.

Would be great/necessary (for reasons of consistency) that drag&drop be enabled for the whole program!

Actually my users didn't have any problmes finding the filter function, it was rather a problem that they clicked on the filter when they should sort the emails according to date etc. ...

Same is true for the spellchecker, see T2966.
Should maybe be converged into one single ticket.

True, the drop-down-menu in the first screenshot looks rather like the macOS-drop-down-menus, not like something roundcube-specific...

the right click options are missing in the settings menu for all subcategories (ie. "preferences", "folders" ..) and for all entries in each category (ie. folder -> Inbox / drafts / etc.)
-> in the "mail" and "contacts" menus you always have a right click option, in the "settings" menu you don't have any; for example the tested person was trying a right click to delete a folder
-> content of the context menu should be all the options you have, for example for a folder: "create", "delete", "empty"

In T3517#51118, @bohlender wrote:

What options are in the wrong place in your opinion?

it wasn't a problem but the tested person commented this after the test; if the star is yellow now I think it is sufficient

did participants ask after or before the mail was sent? Right after clicking on the slider or after sending?
when would we need feedback?

klar perfekt

klar perfekt

another relevant example

I thought the filter was a good symbol, but some users had trouble finding this function.

also linked to T3565

see also T3544 as example

had the same question.

Have changed your changes again a bit, I hope that's ok for you ;)

I agree. All of my participants search for a long time. But also try "right click".

Yes my participants also searched in the upper line first

I think the whole actions button will be better to find at the upper line of functions.
All participants at first take a look at the upper line before search at the lower left.

I agree too. All of my participants had the same problems.

This sounds like a really good enhancement !

My subjects had no problem with this, either, but we must consider that in our use test it also worked when you simply clicked on the whole button...

Very good idea about how to implement this function in a better way!

Yes i think thats also what David suggested in his comment to T2822

@David__ Glaube, das ist über Miriams Tickets beides schon ganz gut abgedeckt, würde das hier daher mal als „invalid“ deklarieren.

Good suggestion!
Anyway I would not say that there has to be an action like "selecting the language" first, but I would except that as a default the spellchecker is always automatically active for the language in which the UI is currently presented.

I agree! And very good idea to simply make both kinds of clicks (right and left) work!

No problem for my subjects.

Was no problem for any of my subjects.

Eine Möglichkeit wäre, Filterkritieren hierarchisch nacheinander auswählen zu können.
z.B. Filter nach

oh und zu dem draufklicken hab ich auch schon ein ticket gemacht

Zu dem rechtsklickproblem gibts seit neuestem auch ein Ticket: T3502
scheint nicht nur bei dir ein Problem gewesen zu sein

• bei mir auch

Mich stört der fehlende "Abbrechen"-Button weder beim Mail Schreiben, noch beim Ordner Erstellen. Allerdings wäre es m.E. wichtig, dass sich ein Nachfrage-Fenster öffnet ("Möchten Sie die Änderungen verwerfen?"), wenn ich das Ordner Erstellen abbreche, indem ich irgendwo anders hin klicke (ein enstrpechendes Fenster öffnet sich auch beim Abbrechen von Mails Schreiben, vgl. Screenshot)
Das würde Konsistenz im gesamten Programm bedeuten, und einem versehentlichen Abbruch (und Datenverlust) beim Ordner Erstellen durch Fehlklicks vorbeugen.

Auf meinem Windows-PC klappt alles gut, wie bei Michael. Aus Kompatibilitäts-Gründen plädiere ich auch dafür, den Exportieren-Teil der Aufgabe zu streichen.

Bei mir wurde lange nicht verstanden, dass für das Drop Down-Menü mit den Korrekturvorschlägen mit links auf das unterstrichene Wort geklickt werden muss. Rechtsklick wurde mehrmals versucht (bei mir öffnet sich dann aber kein systemeigenes Korrektur-Menü).
Scheinbar werden Korrekturen durch Rechtsklick erwartet (geht mir persönlich auch so).
[NUR bei meinem ersten Usetest trat der Fehler auf, dass als Korrektur-Vorschlag "Christmas" nicht angezeigt wurde, sondern nur u.a. "Christinas"]

see also T3457

I think the usetest showed, that the whole "actions" to get to the folder-management is not intuitive to find and the folder-options probably should be organised differently anyway (T3457)

@ Alem: Halte ich auch für sinnvoll
@ Miriam: Bei mir auch nicht.

In meinen Usetests ergaben sich merkliche Suchzeiten nach dem "Signatur einfügen"-Button. Es entspricht auch nicht meinem mentalen Modell, dass ein Button, der sich direkt auf das Textfeld bezieht, nicht bei den anderen Buttons, die sich auf das Textfeld beziehen befindet, sondern übergeordnet (gilt auch für den Button "Rechtschreibung prüfen") => Vorschlag: Button "Signatur einfügen" bei den anderen Textfeld-bezogenen Buttons positionieren (vgl. Screenshot)

hm das sind ja aber auch völlig unterschiedliche Funktionen. Also ob man ein Bild in den Text einfügen oder ein Bild/Dokument anhängen will oder v.a. Adressen in ein Adressbuch übernehmen - importieren von Konakten ist ja doch etwas anderes als eine Datei an eine Mail anzuhängnen. Ich denke das könnte auch zu Verwirrung führen und Verwechslungen der Funktionen, wenn die zu ähnlich sind.

To my surprise, none of my three subjects had any problems to find, but I am not sure they are representative...

Das kenn ich allerdings auch von anderen Programmen oder Androidmartphones. Ich denke es wäre eventuell gut beide optionen zu haben (schieben und klicken)

@Viktoria oh you're right. I didn't remember we already had that ticket. So now we've the reconfirmation from the usetes, that participants actually had problems managing the "create contact" area as well