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Reseach Questions
Updated 2,889 Days AgoPublic

Version 2 of 3: You are viewing an older version of this document, as it appeared on May 25 2016, 1:19 PM.

Open Questions for User Research

For email users in an enterprise context

    • How often do people use formatting in emails?
    • With how many different organizations do they communicate?
    • Do people use CC/BCC?
    • How often do conversations branch out?
  • How do people use threaded conversations?
    • Do people know the exact subject of they email before they've started writing the content?
    • How often do people check their emails?
      • Do they feel that's too often / too rarely / just right?
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May 25 2016, 1:19 PM