Reseach Questions
Updated 929 Days AgoPublic

Open Questions for User Research

For email users in an enterprise context

    • How often do people use formatting in emails?
    • With how many different organizations do they communicate?
    • Do people use CC/BCC?
    • How often do conversations branch out?
  • How do people use threaded conversations?
      • Do people often use reply just to get the addressees they want even to write a completely unrelated email?
    • Do people know the exact subject of they email before they've started writing the content?
    • How often do people check their emails?
      • Do they feel that's too often / too rarely / just right?
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colomar
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