Reseach Questions

Updated 2,886 Days AgoPublic

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Open Questions for User Research

For email users in an enterprise context

• • How often do people use formatting in emails?
  • With how many different organizations do they communicate?
  • Do people use CC/BCC?
  • How often do conversations branch out?
• How do people use threaded conversations?
  • • Do people often use reply just to get the addressees they want even to write a completely unrelated email?
  • Do people know the exact subject of they email before they've started writing the content?
  • How often do people check their emails?
    • Do they feel that's too often / too rarely / just right?