Deferring an invitation to a collaborative editing session
Open, HighPublic

Description

Roles

Eva: A system administrator at Acme Corp with extensive experience with Kolab Enterprise
Susy: A project manager at Acme Corp
Robert: Knowledge worker at Acme Corp, works part time from home, is a member of Susy's team

UserStory

Robert is on a phone call with a client. An invitation to an edit session appears from Susy as a notification in Robert's Roundcube session.
Robert defers the invitation by clicking the "Defer" button in the invitation - including a note as to why.
Susy sees Robert's defer response as a notification along with his message that he is currently on the phone.

Details

Ticket Type
Story
petersen created this task.Aug 31 2015, 4:03 PM
petersen updated the task description. (Show Details)
petersen raised the priority of this task from to High.
petersen added a project: Manticore.
petersen changed the visibility from "Public (No Login Required)" to "All Users".
petersen changed Ticket Type from Task to Story.
petersen added subscribers: petersen, vanmeeuwen.
petersen updated the task description. (Show Details)Aug 31 2015, 4:31 PM

This scenario should probably be superseeded by establishing the mechanisms to exchange presence information ("on the phone") rather than be implemented specifically as an instant request-response mechanism for participation in collaborative editing sessions, requiring Robert to respond as fast (while on the phone) for Susy to have the appropriate expectations, and should probably be formulated in a way that allows the participants (invitor and invitee alike) to expect an asynchronous and delayed responses.

There's an argument for the exchange of presence information as well as one for visibility on general scheduling and availability information (Free/Busy).

petersen changed the visibility from "All Users" to "Public (No Login Required)".Sep 8 2015, 7:36 AM
vanmeeuwen removed a parent task: Restricted Maniphest Task.Sep 11 2015, 12:28 PM
pasik added a subscriber: pasik.Nov 25 2017, 2:30 PM