autodiscover does not work with Outlook
Closed, ResolvedPublic
Actions

Assigned To

Authored By

	adomaitis
	Oct 4 2017, 11:21 AM

Description

Looks like current version of autodiscover (kolab-autoconf-1-1.5.el7.kolab_16.noarch) does not work with Outlook.
I've tried to setup actual Outlook account, tried to use "Test Email auto configuration ..." feature in Outlook and Microsoft test connectivity tool. None of them worked - all failed to configure Outlook for ActiveSync service.
I had SRV record _autodiscover._tcp.domain.tld with values 0 0 443 autodiscover.domain.tld.

My findings makes me think that Kolab Autoconf tool doesn't provide good Autodiscover XML and that is not recognized by Outlook Autodiscover feature.
The XML generated by Kolab Autoconf is:

<?xml version="1.0" encoding="UTF-8"?>
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
  <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
    <User>
      <DisplayName>Name Surname</DisplayName>
      <EMailAddress>email@domain.tld</EMailAddress>
    </User>
    <Action>
      <Settings>
        <Server>
          <Type>MobileSync</Type>
          <Url>https://apps.kolabnow.com/Microsoft-Server-ActiveSync</Url>
          <Name>https://apps.kolabnow.com/Microsoft-Server-ActiveSync</Name>
        </Server>
      </Settings>
    </Action>
  </Response>
</Autodiscover>

For testing I've created a web site, which provides XML like this:

<?xml version="1.0" encoding="utf-8"?>
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
    <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/mobilesync/responseschema/2006">
        <Culture>en:us</Culture>
        <User>
            <DisplayName>Name Surname</DisplayName>
            <EMailAddress>email@domain.tld</EMailAddress>
        </User>
        <Action>
            <Settings>
                <Server>
                    <Type>MobileSync</Type>
                    <Url>https://apps.kolabnow.com/Microsoft-Server-ActiveSync</Url>
                    <Name>https://.pps.kolabnowcom/Microsoft-Server-ActiveSync</Name>
                </Server>
            </Settings>
        </Action>
    </Response>
</Autodiscover>

The difference is in <Response> element xmlns schema and <Culture> element present in response.
Manually generated response XML worked, while Kolab Autoconf XML didn't.
I'm not sure how does that change smart phone Exchange account configuration yet.
Outlook is capable to autoconfigure IMAP, POP and ActiveSync, so maybe xmlns schema in Response should correspond with the account type.